Frequently asked questions

About our Virgin Hair


Since our natural virgin Indian hair is completely unprocessed and natural, some bundles may appear more dry than others. Sometimes it simply need to be moistened.Our hair is hand picked from temples in India, we do double quality check each bundle before they are sent out. We inspect each pack of hair to ensure the highest quality, once treated properly all of the hair we send out is of the best quality, just as the pictures represented on our website. In India, several factors can contribute to the dryness of hair: Type of water used, hard water can leave hair looking dry and damaged. Types of hair products used. Most women in India do not use high quality hair care products regularly. Regions in India, hotter conditions can dry out hair and leave ends looking dry and split.




Can this hair be colored?


Virgin hair can be colored: Since all hair is natural and can vary, some hair may be harder to lift than others. Always remember you can only go 2 to 3 levels lighter with virgin #1B hair. To go lighter will require bleaching, which should be left to licensed professionals. Colored hair should not be colored: Since the hair has already gone through one chemical process to achieve the color, treating it again could lead to undesirable results. Our advice is to always have your hair colored by a licensed professional or hair colorist. If you do decide to color your hair on your own, we always recommend you perform a strand test on a small section of the hair. If you need advice, give us a call or contact a professional for more help. Please keep in mind, once hair has been colored your return or exchange is void, and we are limited in how we can help if a problem arises.




Caring for Your Virgin Indian Hair


Fortunately, there is an easy and foolproof remedy for common hair extension issues like tangling and matting. We highly encourage all of our customers to follow these pre-installation requirements before installation of their hair, and after installation on a weekly basis to ensure the highest quality outcome from your new hair. Repeat the below steps every other day.

  1. Brush out all knots. Brush from the bottom up.
  2. Wet the hair with warm water.
  3. Shampoo the hair with a quarter sized amount of shampoo.
  4. Rinse the shampoo with warm water.
  5. QUICK TIP: Warm water helps open the cuticle and prepares the hair for the next step.
  6. Apply a generous amount of conditioner, run your fingers through the hair from the top down. Scrunch the ends with conditioner, this remedies split ends with ease.
  7. QUICK TIP: Comb the conditioner through with a wide tooth comb.
  8. Rinse the conditioner out with luke-warm water.
  9. Pat dry with a towel. Do not rub the hair to dry it, gently pat.
For extra added care follow the these two steps: For best results, apply a generous amount of leave-in conditioner every week. Perform a deep conditioning at least once a month. A routine hair care regimen is vital for proper upkeep of our 100% natural human hair products. The more you take care of your hair, the better you protect your investment... Ultimately leading to a happier you.




Why do you only sell Indian hair?


Real High Quality Human Hair only comes from one country, India. India is the only country that donates hair for religious reasons. These donations are done by middle & upper class women; therefore their hair is maintained with the utmost care. These women eat high omega foods on a regular basis, such as fish, sesame seeds and pearl millet. We are aware that China is capable of producing virtually anything. Producing hair extensions is not uncommon. The majority of hair extensions produced in China consists of “falling hair”, this is hair that is taken from salon parlors and mixed with animal hair. The animals used to produce these inexpe nsive extensions come from various animals in the region such as the Chinese YAK and local goats. In addition, most would think that the hair produced in China would be considered horse hair. The Chinese do not use horse hair because it is very expensive and not cost effective. Once the different follicles are meshed together, they are then mixed with extreme chemicals to reduce the texture. Have you ever notice the bright color or harsh smells. This is due to the extreme chemicals to create the “human hair extensions”. The hair produced in China tends to be extremely shiny, itch, tangle, and mangled after a few weeks of wear. Some hair purchased from China is also known for causing allergic reactions. Below are a few pics of what type of hair is actuall used in China. Just so that we are clear, there is no such thing as Brazilian, Moroccan, Peruvian, Malaysian, etc. If hair would come from these countries, they would be sold for an extreme high price (No woman wants to sell their hair, especially if they have maintained it well). Where as in India, they are donated, not sold.